What can cause mutated Flash display like this?

I'm having a weird cross-browser flash problem. Please see the screenshot below. I have seen this behaviour before, but I cannot recall what the cause was. Can someone please tell me why this happens, and possible actions I can take to fix it?

Answers


Definately need more info to give a full answer.

<begin complete guess>

It looks like the IE flash player version is not high enough to properly play the flash file. It looks like it is loading the first frame (which has all of the assets laid out on it to aid with pre-loading). Then, the Actionscript that is supposed to play the movie fails because of the improper flash player version. So, the file stays at frame 1.

</end complete guess>

Your player detection/inclusion script should catch situations like this and provide alternate content to users without a high enough version of the Flash player. Use SWFObject for this. Be sure to set the SWFObject code to require the version of Flash that the file is published at.


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